DPD: Service Denied consignment.networkCode error

Overview

This article covers the DPD "Service Denied" error related to the consignment network code.

Cause

This error is most commonly caused by an incorrect postcode on the order.

Solution

1. Check the postcode on the order is correct. A common mistake is entering a 0 (zero) instead of an O (letter O).
2. Verify the full address using a mapping tool such as Google Maps to confirm it is valid.
3. Correct the postcode or address on the order and retry the despatch.

If the error persists after verifying the address, contact StoreFeeder support for further help.