Xero Error: No items available to sell

Overview

This article explains what causes the "No items available to sell" Xero error and how to resolve it.

Cause

StoreFeeder does not upload inventory quantities to Xero. If a product in Xero has inventory tracking enabled and its stock reaches zero, Xero prevents invoices from being created for that product. This results in the "No items available to sell" error in your Xero error log.

Fix

1. In Xero, find the product named in the error message.
2. Disable inventory tracking for that product. Xero's own documentation covers how to convert a tracked item to an untracked one.

It is recommended that you disable inventory tracking for all products in Xero.

If you cannot disable inventory tracking for a product, delete the product entirely. StoreFeeder will recreate it automatically the next time an invoice is uploaded.

Alternatively, if you want to keep inventory tracking enabled, you need to regularly update Xero's inventory figures using the stock values from StoreFeeder to keep them in sync.

StoreFeeder retries failed invoice uploads automatically, so once you have resolved the tracking issue, the invoice should upload on the next attempt. If it does not, contact the StoreFeeder support team.