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Slack thread sync for comments

When someone comments on a post, it should appear in the linked Slack thread and vice versa. Currently the integration only sends one-way notifications.

3 Comments

Canny import

Team·about 1 month ago

This would reduce our support ticket volume by an estimated 30%.

Canny import

Team·about 2 months ago

Curious if there's a technical limitation or if this is a prioritization decision?

Canny import

Team·about 2 months ago

Our team of 50 people would benefit from this daily.