Searching for "real-time" or "e-commerce" returns 0 results even though we have posts containing these terms. Removing the hyphen works fine.
Many of us work late and the bright white interface is straining. A dark mode option in settings would be greatly appreciated. Other tools like Notion and Slack have this.
Occasionally a post shows -1 votes briefly before correcting to the right number. Seems like a race condition when multiple people vote simultaneously.
When someone comments on a post, it should appear in the linked Slack thread and vice versa. Currently the integration only sends one-way notifications.
We use Segment for analytics. A Segment source that sends feedback events (new post, vote, comment) would let us correlate product usage with feedback.
For compliance reasons we need 2FA support. TOTP-based (Google Authenticator compatible) would be ideal. SSO alone isn't sufficient for our security requirements.
We use Salesforce as our CRM. Would love to see account data alongside feedback automatically.
When a customer mentions a feature request in Intercom, our support team should be able to link it to an existing feedback post and add their vote.
We get a lot of duplicate feedback. An AI system that suggests "this looks similar to XYZ" when creating a new post would save significant triage time.
Safari users get stuck in an infinite redirect loop when trying to log in via SSO. Works fine in Chrome and Firefox. Started after the latest Safari update.
Code blocks and links in comments are showing as raw markdown instead of rendered HTML. This started about a week ago.
Feedback data can be sensitive. Add biometric authentication option to protect the app when the device is shared or in public.
A Zapier integration would let us connect with hundreds of other tools without custom development. Key triggers: new post, status change, new vote.
We need to sync customer data from Salesforce so we can see account info alongside feedback. Key fields: company name, ARR, CSM, renewal date.
A home screen widget showing the top 5 most-voted open items would be a great way to keep feedback top of mind throughout the day.
integrate with amazon
We're receiving 2-3 copies of each webhook event. Our endpoint returns 200 promptly so it's not a retry issue. Seems like the events are being fired multiple times.
A weekly or daily digest email summarizing new feedback, top voted items, and status changes would help our PM team stay informed without checking the tool constantly.
Currently only the summary report supports CSV export. We need this for detailed reports and custom queries too. Our finance team requires this for quarterly reviews.
When a feedback post is linked to a Jira ticket, status changes should sync both ways. Currently we manually update both systems which causes drift.
